Question 1

What is OpenIris?

Accepted Answer

OpenIris is an AI-powered civic participation platform that enables municipalities and organizations to engage with citizens at scale through voice and text conversations in 40+ languages.

Question 2

How does OpenIris work?

Accepted Answer

Organizations configure an AI agent with their knowledge base and goals. Citizens receive an invitation and can participate via phone call, text chat, or the mobile app. The AI conducts the conversation, collects feedback, and structures the data automatically.

Question 3

How many languages does OpenIris support?

Accepted Answer

OpenIris supports over 40 languages for both voice and text conversations, including Dutch, English, Arabic, Turkish, Polish, Chinese, and many more.

Question 4

Is OpenIris only for Dutch municipalities?

Accepted Answer

No, OpenIris works for any organization worldwide. While the company is based in the Netherlands, the platform is language and region independent.

Question 5

Can citizens participate anonymously?

Accepted Answer

Yes, all conversations can be conducted fully anonymously. This lowers the barrier for honest and open feedback.

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