# OpenIris

> OpenIris is an AI-powered civic participation platform that enables organizations and municipalities to conduct large-scale research interviews, consultations, and feedback collection through natural voice and text conversations in 40+ languages.

## What OpenIris Does

OpenIris helps governments, municipalities, and organizations engage with citizens at scale. Instead of traditional surveys and town halls that reach only a fraction of residents, OpenIris uses conversational AI to conduct thousands of simultaneous interviews via voice calls or text chat, in any language the resident speaks.

## Core Solutions

- **Frontline Phone Support**: AI-powered phone line that answers citizen questions 24/7 in 40+ languages, handles permits, civil affairs, and routes to the right department.
- **Policy Decision Support**: Present policy proposals to residents, collect feedback through natural AI conversations at scale, and respond to all participants automatically.
- **Idea Box**: Community platform where residents share ideas about their neighborhood, vote on proposals, with automatic moderation and policy integration.

## Key Capabilities

- Conversations via voice (phone calls) or text chat
- 40+ languages supported natively, breaking language barriers in diverse communities
- AI-structured data extraction from every conversation
- Real-time analytics dashboard for decision-makers
- Anonymous participation to encourage honest feedback
- Knowledge base (RAG) for organization-specific context
- Mobile app (iOS/Android) and web-based interfaces
- Multi-tenant: serves multiple organizations securely

## Who Uses OpenIris

- Municipal governments conducting citizen consultations
- Regional and national government agencies
- Research organizations running large-scale interview studies
- Public service organizations seeking inclusive community feedback

## Links

- Website: https://openiris.nl
- Blog: https://openiris.nl/en/blog
- Contact: mairen@openiris.nl

## Technical Details

- Built with Django (backend), React Native Expo (mobile), Next.js (dashboard and website)
- Uses Google Gemini for conversational AI and embeddings
- LiveKit for real-time voice communication
- Supabase for authentication and pgvector for semantic search
- Supports WebSocket for real-time chat and voice interactions

For the full detailed version, see: https://openiris.nl/llms-full.txt