Amoretransparentorganizationstartswithrealcivicparticipation
Engage with every resident, in their own language and at their own level. With natural conversations via voice or text, you involve everyone in your decisions. Because policy only works when it belongs to everyone.
Solutions
Two tracks for better civic engagement
Whether you need quick information or ongoing dialogue with residents
Direct Resident Support
A digital assistant that helps residents directly with their questions. The assistant provides information, asks targeted questions, and refers to the right department. Available to everyone, in their own language, at any time.
- Answers questions about permits, civil affairs, and social services
- Available in 40+ languages, via text or voice
- Refers residents directly to the right department
Ongoing Dialogue
Engage in intensive, ongoing conversations with your residents about policy that affects them. Choose the format that fits each topic best: a personal conversation via the digital assistant, a poll, or an open forum where residents can share ideas, react, and vote.
- Personal conversation via the digital assistant
- Polls to quickly gauge support
- Open forum where residents share ideas, like, and respond
How it works
Up and running in three steps
From setup to actionable insights. No technical expertise required.
Define your question
Describe your topic, add background information, and specify what insights you need.
Send to your target group
Share a link or QR code with your residents. They respond via text or voice, in their own language.
Receive summarized results
All responses are automatically summarized. The most valuable insights are filtered so you can take action right away.
Use cases
How organisations use Iris
From customer service to in-depth participation research. Iris works in every context.
Public services
Customer service support for municipalities
Automatically answer routine questions and route complex cases to the right official.
Social safety
Support for migrant workers
Help migrant workers in their own language to prevent exploitation and ensure fair treatment.
Integration
Guidance for refugees
Give newcomers a foothold during integration. Practical information in their own language, always available.
Safety
Safety for women in the neighbourhood
Research where women feel unsafe and what the municipality can do to address this.
Living environment
Tackling litter and waste
Collect creative ideas from residents on how to reduce litter and waste in the neighbourhood.
Mobility
Public transport satisfaction
Measure how travellers experience public transport and which improvements they value most.
Sustainability
Support for sustainability transition
Research how residents feel about the energy transition and sustainable measures in their area.
Youth & education
Giving young people a voice
Let young people anonymously share what they need when it comes to school, leisure, and safety.
Financial support
Identifying debt problems
Reach people with debts in a low-barrier way and refer them to the right support services.
Benefits
Why OpenIris?
Make civic engagement accessible, efficient, and insightful
Scalable
Scalable Engagement
Conduct thousands of conversations simultaneously without extra staff
- Concurrent conversations without limits
- No scheduling or logistics needed
Multilingual
Multilingual
Reach all residents in their own language, automatically
- Automatic language detection
- Inclusive by design
Analysis
Automatic Analysis
AI structures and analyzes all feedback for you
- Sentiment analysis per topic
- Exportable reports for council meetings
Ready to transform your civic engagement?
Discover how OpenIris helps your organization truly connect with residents.